January 01, 2010

South-east UK-based Top-250* law firm Brachers is principally a commercial firm but also provides a variety of services through the firms private client teams.

An innovative, forward-thinking firm, the management team is continually appraising internal requirements, looking to technology to optimise working methods and strengthen its service to both commercial and private clients.

During spring 2006, the firm identified the process of Dictation and transcription as a significant area in which they could achieve its objective of streamlining productivity, thereby improving the efficiency of all staff across the firm. They were using a first-generation Digital Dictation system, known as a ‘standalone’ system, which was starting to impact the efficiency of the practice and quality of work.

Learn how BigHand3 was installed as the workflow solution to their needs.

*Source: Legal Technology Insider Top-250

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