January 01, 2010

Cripps law firm has a crystal clear vision for the future: to truly put the client at the heart of its operations.

This is critical in a time when the legal sector is facing unparalleled change.

Changes have included:

  • increased merger and acquisition activity;
  • new entrants from both home and abroad, and;
  • not least, the need for service innovation, forward-thinking law firm.

To achieve this vision, the firm has placed BigHand technology at the core of its plans. The result is that Cripps is dedicated to a strategy of making itself as agile and efficient as possible by digitising and automating internal processes.

Cripps have employed BigHand's latest products, namely:

  • BigHand Now;
  • BigHand SmartNote and;
  • BigHand Capacity Manager.

Today, the firm has positioned itself perfectly to manage and adapt to the changing legal services landscape.

Read the full case study