Improving Client Engagement to Safeguard Profitability

This report will provide an accurate view of the latest legal pricing and matter budgeting trends including:

The acceleration in client demand for transparency and sensitivity to pricing structures.
The need for greater collaboration and communication between lawyers and clients throughout the matter lifecycle.
The evolving role of pricing teams/individuals across law firms.
The state of law firm matter budgeting and tracking against actuals and its impact on the bottom line.
How People, Process and Technology is more important than ever to drive growth during economic uncertainty.

This report will provide an accurate view of the latest legal pricing and matter budgeting trends including:

The acceleration in client demand for transparency and sensitivity to pricing structures.
The need for greater collaboration and communication between lawyers and clients throughout the matter lifecycle.
The evolving role of pricing teams/individuals across law firms.
The state of law firm matter budgeting and tracking against actuals and its impact on the bottom line.
How People, Process and Technology is more important than ever to drive growth during economic uncertainty.

BigHand collected data from over 800 senior legal finance roles, Managing Partners, LPM and Finance Systems roles from law firms of 100+ lawyers in the UK and North America. The findings are an accurate view of the latest legal pricing and matter budgeting trends including:

The Financial State of Affairs from the Law Firm and Client Perspective
Investing in Dedicated Pricing Expertise
Accelerating Cultural Change to Safeguard Profitability
Incentivizing to Reduce Profit Leakage
Empowering Lawyers with Data and Technology

Download the full report above, or preview the findings in the infographic below.

Download the full report above.

What's in the Report?