Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Plan, manage and monitor all matters more efficiently.

Analyse your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, lock up and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get to grips with your financial data in real-time, empower your teams to work smarter, and effect real business change at all levels.

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A powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more, by tracking matter budgets in real time, and pricing transactions before you’ve even made them.

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Save hundreds of valuable hours with digital dictation and speech recognition.

Harness the power of voice, the fastest way to communicate, to streamline processes, and empower your teams to work quickly, efficiently and accurately.

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Become more efficient with better template management.

With a quick, easy template management system, your teams can create fully-compliant, easy-to-access branded templates at the touch of a button.

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Combat formatting inefficiencies with reliable, rapid document styling.

Don’t let formatting errors waste your resources. Enable your teams to create consistent, compliant documents with a click of a button.

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Protect your organisation from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support you can rely on.

In the words of our loyal customers: "Our solutions 'do what it says on the tin', and the support and services is what sets us apart".

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Prepare stronger pitches that win new business.

Enable business development and marketing teams to quickly build brand-compliant tenders and pitch documentation that give you an edge in today’s increasingly competitive market.

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Empower fee-earners and optimise your stretched support staff.

Give management better visibility over the workflows of their legal and support teams, understand who's working on what, and boost professional productivity at every level of your firm.

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Don't let compliance hinder your teams' productivity.

Our innovative solutions geared towards the Finance sector allows your teams to be fully optimised and stay on the right side of relevant regulations and compliance at all times.

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Stay efficient and productive, even on the go.

Give your teams support and easy access to workflows that keep them in-the-know and productive when they’re out of the office.

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Together, we Make Big Happen.

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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Be part of an award-winning team.

We're not only a great company to be a client; BigHand is also a great company to work for. And we have the awards to show it.

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September 18, 2018

Holdens Solicitors has been providing legal services to clients in Lancashire, Cumbria and beyond for over 170 years.

Its teams of experienced and dedicated professionals offer expertise in a diverse range of legal specialism, including crime, commercial and family. Over the past few years, Holdens has seen its business profile shift, moving away from high volume legal aid cases towards more commercial and private family work.

Quality Drive

In 2012, Holdens Solicitors embarked upon a wide reaching strategy to use technology to drive internal change for efficiency and effectiveness, building on its existing investment in BigHand Professional by adding BigHand Speech Recognition to further enhance the efficiency of dictation services.

While Holdens was keen to achieve the additional efficiency gains offered by the intuitive voice recognition technology, the firm had a far more ambitious objective: to leverage the additional time freed up as a result to drive organizational excellence and business transformation.

As Susan Rutherford, Practice Manager, Holdens Solicitors, says, “Law firms recognize that BigHand Speech Recognition and BigHand Professional can deliver significant improvements in productivity but few firms have recognized that it is also an important driver for improving core quality standards.”

Efficiency gains

With 19 attorneys and 12 secretaries using BigHand Professional and BigHand Speech Recognition, the way in which dictations are handled has changed fundamentally over the last few years. Almost three quarters (72%) of all dictations have been sent to BigHand Speech Recognition since roll out, and usage is as high as 99% with some users.

The implication for secretarial resources is very significant, with secretaries spending 47% less time playing back BigHand Speech Recognition dictations. For attorneys, this means rapid turnaround, with speech recognition dictations completed 43% quicker than ordinary dictations.