October 23, 2018

DLA Piper implements BigHand Now task delegation and workflow technology as part of a back office support restructure, successfully increasing efficiencies and reducing the cost of delivering administrative services.

The legal market is undergoing the most significant change in a generation, one that requires law firms to fundamentally redefine operations. From the rise in competitive law firms specialising in the delivery of legal services rather than the practice of law, to the growing need for new metrics including Net Promoter Score rather than Profit Per Partner, the constitution and practice of law is undergoing extensive transformation.