When Whitfield & Eddy PLC, an Iowa-based firm with 55 attorneys across 4 offices, found it increasingly difficult to manage its existing mix of dictation systems (analog tapes and Olympus stand-alone software), the firm began to look into an alternative solution.
Not only would the new system need to save them time on the back-end management of the software, but it would also need to maximize the efficiency of support staff in all their offices, increase attorney mobile productivity and ultimately help everyone get more done in less time.
IT Director of Whitfield & Eddy PLC, Shawn Brown, explains the firm's journey from fragmented technologies to an enterprise-wide solution that became a catalyst to cross-office work sharing, made their lawyers more mobile and reduced back-end system management from hours to minutes.
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