In a June 2014 article for Legal Practice Management, Platt Halpern's Graham Wright extolled the virtues of BigHand digital dictation tools as a boon to legal firm business operations efficiency.
Legal aid is about delivering access to justice for those who otherwise would not be able to afford it – but for law firms working under the legal aid scheme, this low-margin work needs to be good business, not just good deeds. Delivering that difficult double goal means driving down operational costs and increasing fee-earner capability.
Graham Wright, practice manager at Platt Halpern, a private client and legal aid firm, understands those challenges all too well. “Our challenge is to survive all the cuts and changes to legal aid, and we need to change and adapt to survive. BigHand has become a significant part of the journey onwards making us more efficient, which helps us deliver legal aid work more cost-effectively.”
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