Leisawitz Heller’s 15 attorneys, 10 paralegals and 13 administrative staff take great pride in the longevity and retention rates they’ve achieved with their clients.
All of the firm’s attorneys had been dictating using old, hand-held microcassette devices. Like any older piece of well-used equipment, their dictation devices had seen better days. They had been relying on one person for repairs; he was otherwise retired, but would help the firm when needed. However, the time came when he could no longer get the parts to repair the devices.
The firm’s members were intrigued by the benefits of a system that is hosted in the cloud. After careful evaluation, they chose BigHand Professional Edition software, which offers a robust digital dictation workflow solution and requires no additional hardware or software investments. It incorporates both desktop and smartphone access for users, allowing users to dictate and submit tasks from wherever they are at any time.
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