Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Plan, manage and monitor all matters more efficiently.

Analyse your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, lock up and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Clinicians can spend less time on admin and more time on patient care.

Optimise time-consuming transcription, streamline vital clinical correspondence, reduce overhead costs, and keep your staff productive on the move.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get to grips with your financial data in real-time, empower your teams to work smarter, and effect real business change at all levels.

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A powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more, by tracking matter budgets in real time, and pricing transactions before you’ve even made them.

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Become more efficient with better template management.

With a quick, easy template management system, your teams can create fully-compliant, easy-to-access branded templates at the touch of a button.

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Combat formatting inefficiencies with reliable, rapid document styling.

Don’t let formatting errors waste your resources. Enable your teams to create consistent, compliant documents with a click of a button.

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Protect your organisation from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support you can rely on.

In the words of our loyal customers: "Our solutions 'do what it says on the tin', and the support and services is what sets us apart".

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Empower fee-earners and optimise your stretched support staff.

Give management better visibility over the workflows of their legal and support teams, understand who's working on what, and boost professional productivity at every level of your firm.

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Don't let compliance hinder your teams' productivity.

Our innovative solutions geared towards the Finance sector allows your teams to be fully optimised and stay on the right side of relevant regulations and compliance at all times.

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Stay efficient and productive, even on the go.

Give your teams support and easy access to workflows that keep them in-the-know and productive when they’re out of the office.

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Together, we Make Big Happen

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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Be part of an award-winning team

With an award-winning culture, we’re voted one of the UK’s Best Workplaces for the third year running. Take a look if there’s a vacancy for you.

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April 08, 2019

Holla Advocaten have chosen BigHand Now to underpin changes to their legal support function giving them the visibility required to provide a first-class internal support service to its fee-earning team.

Holla Advocaten are a top 30 Dutch law firm, with over 135 years of experience in providing legal services. The firm have a forward-thinking approach to technology and have decided to adopt BigHand’s task delegation workflow solution, BigHand Now, across their business units, in order to transform the legal support function and increase client service output in turn.

Jeanine Silvin, Head of secretarial, facilities & litigation support commented, “In order to grow fee earner headcount, we needed to address the current support provided to them internally, and future-proof the firm by ensuring we had the correct processes and technology in place to fully utilise the teams moving forward. BigHand Now was the ideal solution to underpin the business changes and optimise efficiencies.”

For law firms focused on operational efficiency, BigHand Now is an easy-to-use task-delegation and task-management solution that enables law firms to optimise the effectiveness of their entire legal support function. The solution turns your tasks into fully audited, digital workflow entries. Once in the workflow, tasks can be assigned to the appropriate team or team member for processing and monitored through to completion. Volume and turnaround of tasks, and the support resources completing them, can be reported on during and post completion.

Before BigHand Now, the firm’s fee earners would send all work through to their secretary. There was no easy way for work to be picked up by others, and it was difficult to track the types of tasks being sent or measure turnaround times. Jeanine comments, “I would spend a considerable amount of my time manually trying to establish the current progress of work, often chasing the team for updates and having to reroute tasks internally.”

With BigHand Now in place, the right tasks will automatically be routed to the right resource, at the right cost to the business.  The firm will have full visibility of all legal support tasks and team capacity, enabling them to make key business decisions in order to maximise the operational efficiency of the support function. 

Jeanine concludes, “BigHand Now will provide full transparency over what types of tasks are being sent, who is completing the work, and how long it takes to turnaround. With this information at our fingertips we will be able to easily reroute work between the business units, identify any bottlenecks of work, and ensure we are optimising our resources fully. These changes will then ensure we maintain our competitive edge in the market by offering genuine first-class client service.”