Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Plan, manage and monitor all matters more efficiently.

Analyse your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, lock up and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Clinicians can spend less time on admin and more time on patient care.

Optimise time-consuming transcription, streamline vital clinical correspondence, reduce overhead costs, and keep your staff productive on the move.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get to grips with your financial data in real-time, empower your teams to work smarter, and effect real business change at all levels.

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A powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more, by tracking matter budgets in real time, and pricing transactions before you’ve even made them.

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Become more efficient with better template management.

With a quick, easy template management system, your teams can create fully-compliant, easy-to-access branded templates at the touch of a button.

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Combat formatting inefficiencies with reliable, rapid document styling.

Don’t let formatting errors waste your resources. Enable your teams to create consistent, compliant documents with a click of a button.

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Protect your organisation from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support you can rely on.

In the words of our loyal customers: "Our solutions 'do what it says on the tin', and the support and services is what sets us apart".

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Empower fee-earners and optimise your stretched support staff.

Give management better visibility over the workflows of their legal and support teams, understand who's working on what, and boost professional productivity at every level of your firm.

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Don't let compliance hinder your teams' productivity.

Our innovative solutions geared towards the Finance sector allows your teams to be fully optimised and stay on the right side of relevant regulations and compliance at all times.

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Stay efficient and productive, even on the go.

Give your teams support and easy access to workflows that keep them in-the-know and productive when they’re out of the office.

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Together, we Make Big Happen

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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Be part of an award-winning team

With an award-winning culture, we’re voted one of the UK’s Best Workplaces for the third year running. Take a look if there’s a vacancy for you.

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March 15, 2017

With more time on their hands, Chattertons has streamlined a highly skilled support staff. A dedicated Document Production team has been set up to deal with all document requirements.

With nine offices and 179 staff in the UK, the introduction of BigHand Speech Recognition to Chattertons law firm was a smooth process for both:

  • Admin teams, who welcomed the additional time it created to focus on more value-add tasks, and;
  • Fee earners, who saw the benefit of reduced turnaround times as the transcription of voice dictations was taken out of the workflow.

Liam Osborne, ICT Director at Chattertons, says: “BigHand has most definitely made a big difference to our business. A big selling point for the fee earners was being able to send work to a central dashboard. If that work is a high priority, a fee earner potentially has up to five people available to handle urgent case work. It also alleviates any resource issues with holidays or sickness; our administrative team can pick up work across our nine offices.”

He adds: “Looking to the future, the biggest change for us will be the implementation of BigHand SmartNote. SmartNote will automate the filing of all attendance notes directly into our case management system. This will free up even more time and resource for the Document Production Team to focus on other tasks.”

Liam concludes, “BigHand are a great company to work with. They always push the boundaries with technology and bring both new products to the table, and enhancements to existing products.”