Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

Read more

Plan, manage and monitor all matters more efficiently.

Analyse your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

Read more

Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, lock up and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

Read more

Clinicians can spend less time on admin and more time on patient care.

Optimise time-consuming transcription, streamline vital clinical correspondence, reduce overhead costs, and keep your staff productive on the move.

Read more

Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

Read more

Financial excellence through first-class business intelligence.

Get to grips with your financial data in real-time, empower your teams to work smarter, and effect real business change at all levels.

Read more

A powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more, by tracking matter budgets in real time, and pricing transactions before you’ve even made them.

Read more

Become more efficient with better template management.

With a quick, easy template management system, your teams can create fully-compliant, easy-to-access branded templates at the touch of a button.

Read More

Combat formatting inefficiencies with reliable, rapid document styling.

Don’t let formatting errors waste your resources. Enable your teams to create consistent, compliant documents with a click of a button.

Read More

Protect your organisation from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

Read more

Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

Read more

Outstanding customer support you can rely on.

In the words of our loyal customers: "Our solutions 'do what it says on the tin', and the support and services is what sets us apart".

Read more

Empower fee-earners and optimise your stretched support staff.

Give management better visibility over the workflows of their legal and support teams, understand who's working on what, and boost professional productivity at every level of your firm.

Read more

Don't let compliance hinder your teams' productivity.

Our innovative solutions geared towards the Finance sector allows your teams to be fully optimised and stay on the right side of relevant regulations and compliance at all times.

Read more

Stay efficient and productive, even on the go.

Give your teams support and easy access to workflows that keep them in-the-know and productive when they’re out of the office.

Read more

Together, we Make Big Happen

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

Read More

Be part of an award-winning team

With an award-winning culture, we’re voted one of the UK’s Best Workplaces for the third year running. Take a look if there’s a vacancy for you.

Read More

February 23, 2017

Based in Northumberland, Quality Solicitors Lawson & Thompson is part of a national network of law firms dedicated to providing the very best in customer service excellence.

When the need arose to recruit an extra two secretaries, Lawson & Thompson decided to look into whether Digital Dictation could help to manage the additional workload instead.

Sean Hudson, Partner at Lawson & Thompson, states: “Due to the location of our offices, it can sometimes be difficult to recruit. Digital Dictation was recommended to us as a way to reduce time spent on transcribing. After researching various suppliers, we decided BigHand Professional was the one best suited to our requirements”.

BigHand Professional allows organisations to access enterprise-level voice technology without any infrastructure or support requirements, and without the need for a large upfront investment. Depending on the needs of the organisation, additional dictation workflows, smartphone apps and hosted Speech Recognition options can be added to the subscription.

Sean continues: “Once we were set up and using the BigHand technology, it really didn’t take long for us to realise the benefits and cost efficiencies. We no longer needed to recruit two extra support staff. We became more efficient in terms of forward planning, and the technology is really helping us to review resource and plan accordingly. One feature that will be incredibly helpful when the summer holiday season comes along, is to be able to create a central secretarial pool whereby all dictations are sent to a central location and can be actioned, according to priority, by secretaries regardless of which office they are in.”

BigHand Professional also comes with the ability to dictate from an iPhone, iPad, Windows phones and tablets allowing lawyers to be as effective outside of the office as they can be in the office.

Sean explains how BigHand mobility is already having a positive impact on client turnaround times: “It’s great to be able to complete a home visit to a client, dictate straight through to your secretary and within 10-minutes that letter can be typed up and sent back to the client. It’s very efficient, and equally helpful to my colleagues who are regularly out at court.”

BigHand Professional is proving to be the ideal solution for small and medium organisations due to the combination of the subscription pricing, minimal IT requirements and smart workflow options. It is being used by over 1,000 firms globally.