BigHand, leaders in voice productivity and workflow technology, record a rise in the number of property organisations implementing cloud-based voice technologies to support professionals working remotely and out of hours.
BigHand Professional is BigHand’s Software as a Service (SaaS) technology offering which allows users to record and submit secure Digital Dictations via their desktop, their smartphone or tablet. The solution is a flexible and scalable and suitable for organisations of all sizes – from 10 licences up to 1,000. Financial and professional services firm, Jones Lang LaSalle, who specialise in real estate services and investment management currently utilise 900 BigHand Professional licences. One of the main drivers behind acquiring the technology was the inclusion of mobility functionality as part of the standard licence.
Mark Stupples, Chief Operating Officer, says: “Jones Lang LaSalle are using the software across its UK network via mobile devices. It is intuitive, easy to use, and quite simply does what we expect of it without fuss - refreshing!"
Cloud or SaaS technology allows users to access software applications that are ‘hosted’ by third-party providers rather than having to purchase the technology outright and implement on-premise. By using this model, organisations can access a wide range of functionality but pay for it on a more manageable subscription basis. Commercial building consultancy, Malcolm Hollis are another organisation that have opted for this type of technology.
IT Consultant, Michael Robinson comments: “Our staff often work from sites around the UK, Ireland and Europe but need to be in constant contact with head office. We implemented BigHand’s Digital Dictation solution so that users can capture survey information via their iPhone app and submit it into the system automatically. There is no chance of information being lost before reaching the office and allows our highly mobile surveyors and engineers to work as efficiently off site as from the office.”
Jonathan Kidd, Managing Partner at Holroyd Miller, West Yorkshire based estate agents, adds: “We chose BigHand’s SaaS solution because it gives us access to all the functionality but without the headache of managing the infrastructure and support ourselves. I was extremely happy with how quickly we were able to swap from our old system and it only took just a couple of hours before we were able to continue work as normal. It feels like we have come out of the dark ages compared to our old software; BigHand gives us much more visibility and allows us to work from multiple offices and while we are out and about which is perfect.”
James Kippenberger, Managing Director at BigHand summarises: “BigHand Professional offers significant value to organisations with multiple offices, with employees working on the move or simply for those who want to benefit from software hosted off premise. This type of flexible working is especially relevant in the property sector and as a result, we expect to see a continued rise in demand for BigHand Professional across this sector.”
For more information on BigHand Professional, please click here.