Briefing Industry Analysis: Metric monitor, as told to Briefing magazine

Dan Wales of BigHand says it’s time to move from just reporting to really flexible enterprise business intelligence

Many think the last six years in the legal industry has been tough. A global recession, more competition for smaller client legal budgets, a push back on fees and the billable hour model have all contributed to greater scrutiny on costs and profitability inside legal business.

Today’s financial BI is still the ‘traditional’ view, focusing on budgeting and planning alongside financial reporting on revenue, profitability, WIP, utilisation and so on. But the potential timeliness, delivery, type of recipients and way this data is consumed have fundamentally changed. 

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