We make the configuration and administration of your BigHand account and users as easy as possible. You can use the Administration portal to set up and manage your user profiles instantly. With offices in Eindhoven, London, Chicago, Toronto, Temecula and Sydney, we are able to offer 24-hour support to all partners as part of our standard support contract. This makes it easy for your business to maintain the installations on your clients’ side and to offer first-class support.
BigHand is a Microsoft Gold Partner, VM Ware Elite Partner and Citrix Ready Technology Partner. We support a wide range of infrastructures like Windows Terminal Server, Citrix XenApp, Citrix XenDesktop and VM Ware View (conditional support). Also, client and server SDKs are available for Microsoft® Office, Document Management and Case/ Practice Management Systems.
It goes without saying any data shared with BigHand is completely secure. We are ISO 27001 Information Security Management standard accredited and follow strict guidelines to comply with these standards. Our Windows and mobile applications are AES 256-bit encrypted at rest and in-transit, and we maintain data centres in London, Frankfurt, Toronto and Sydney.
We know what hardware works best with our software and suits our clients – and we can help you pick what you need. You’re also completely free to choose, as we support dictation devices from all the main suppliers such as Philips, Grundig, Olympus and VEC. Our Software also offers audio calibration, auto-detects any hardware and drivers are automatically installed and updated.