We take every step to ensure you have the relevant support, tools and technical information at your fingertips. As developers, we can present you with accurate technical solutions much more quickly than a reseller.
Our support analysts also offer bespoke client training, providing your in-house IT team with the requisite skills they need. Should problems arise, you won't be left alone to deal with them.
TYPES OF SUPPORT AVAILABLE:
- Telephone and email support
- Support website
- 24x7 assistance available
- Online knowledge database
- On site support
- Remote server support
BOSS
Utilising BOSS, a fully integrated web-based technical support and escalation tool, our fault logging procedure ensures you receive swift, reliable solutions as soon as possible.
SUPPORT WEBSITE
Our support website is a totally secure online knowledge database, featuring release downloads, manuals and technical notes, as well as bug reporting and tracking tools.
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