KEY USER QUALITIES
EASE-OF-USE
STABLE + SECURE
SCALABLE
FLEXIBLE
BigHand3 is significantly different from other digital dictation systems from a user experience perspective. Please find below the areas where it has been proven to be distinct from these competing technologies in terms of usability:

EASE-OF-USE

§ Total visibility in one window
§ Real-time tracking and progress reports
§ Interface familiarity for both author and transcriber
§ Shortcut keys
§ Colour coded prioritisation
§ Customisable dictation profiling
§ Recording/playback/pause indicators
§ Voice operated recording
§ Physical file notification
§ Recall dictation function
§ Online Help for all User Types

STABLE + SECURE

§ Crash resistant
§ Auto detect and reconnect in case of network failure
§ Draft dictation folder
§ System mitigates against single point of failure
§ No permanent connection to the database
§ Seamless offline functionality
§ Network traffic reduction
§ Password protection for confidential files
§ Ethical walls & confidentiality options
§ Familiar group-based administration of user rights
§ Encrypted file format & transfer


SCALABLE

Over 760 professional services sites from 3 to 3,200+ users:
Largest sites:
§ Linklaters (3,200+ users)
§ Eversheds (2,500 users)
§ Clayton Utz (1,200 users)
§ Borden Ladner Gervais (1,200 users)
§ Sheffield Teaching Hospitals NHS Foundation Trust (1,000+ users)
Smallest sites:

§ Redmans Solicitors (3 users)
§ Architects Registration Board (4 users)
§ Andrew Isaacs (5 users)
§ Ashton Law (7 users)
§ Redchip Lawyers (12 users)


FLEXIBLE

§ Unlimited, customisable priorities
§ Unlimited sending options
§ ‘Freewheel’ dictation-style adjustor
§ Drag n’ Drop work redistribution
§ Customisable Alerts
§ Customisable Reports Wizard