CASE STUDIES
Firm Gives Digital Dictation a BigHand
Becker & Poliakoff's mission to provide cutting-edge digital workflow technologies did not end with a failed Winscribe pilot. The quest continued. And, based on heightened awareness to find a partner with strong support and project management expertise in legal digital dictation, the firm selected BigHand...
http://www.law.com/jsp/legaltechnology/pubArticleLT.jsp?id=1202432736967&hbxlogin=1


Mobile Dictation Solution for BlackBerry® Smartphones Helps Law Firm Increase Efficiency
Busy legal practice Lind, Jensen, Sullivan & Peterson P.A. wanted to change their tape based dictation system to a digital one so they could streamline their workflow, reduce costs and speed up transcribing case notes.

BigHand for Freehills following creation of national Document Production Service
Commercial law firm Freehills has created a centralised digital document production centre to deliver better service levels to external clients and its lawyers.

McCarthy Tétrault's Dictation Workflow Finds a Helping Hand
McCarthy Tétrault had a problem. Many of its lawyers rely on dictation devices, but with analog technology quickly becoming obsolete, McCarthy's IT department sought a product designed for this century rather than the last one…

Australian Law Firm Becomes More Productive Using BigHand for BlackBerry® Smartphone
ABL deployed BigHand for BlackBerry smartphones to give their lawyers the ability to dictate documents, record calendar notes and keep verbal notes-to-self from their BlackBerry smartphones.

Rusin Maciorowski & Friedman save $100,000 via BigHand project
Rusin Maciorowski & Friedman reports quicker document turnaround, enhanced client support and streamlined workflow via BigHand

Lawyers Use BigHand for BlackBerry Smartphones to Maximize their Valuable Time
Russell Kennedy wanted to replace the traditional recording devices lawyers use to record their case notes and letters for transcription with a solution that took advantage of the comprehensive capabilities of the BlackBerry® smartphones already used in the firm.


Evans & Dixon LLC makes cost savings and increase productivity through use of BigHand software
Evans & Dixon LLC bolsters staff efficiency and its bottom line by implementing BigHand digital dictation

Voice productivity at Linklaters: an overview of the largest digital dictation workflow project in the global legal sector
Linklaters became the first magic circle firm to implement a large-scale international adoption of DDS technology in 2007, incorporating a total of 3,200 users. The scale of this project makes it the largest implementation of digital dictation workflow software in the global legal sector. Dave Bennett, Head of Information Systems Development at Linklaters, explains the cultural and technical challenges of implementing a firm wide system of this scale, and details the business benefits experienced as a result.

BlackBerry solution and BigHand Mobile deliver return on investment and improved client service for Lawrence Graham
LG is a business law firm advising clients around the world. Its clients include multinational corporations from a wide range of industries including international banks, financial institutions and wealthy individuals with global investments. Jason Petrucci, IT Director at Lawrence Graham explains how the deployment of BigHand Mobile (BlackBerry® Edition) to the firm’s 240 lawyers has quickly delivered return on investment and improved client service.

Marshall Dennehey Team Bonding Project Reduces Costs, Cuts Unnecessary Administration and Leads to Happy Employees
By Liz Brown, Director of Information Technology, Marshall, Dennehey, Warner, Coleman & Goggin

Today, our firm, Marshall, Dennehey, Warner, Coleman & Goggin can report a 300% improvement in document turnaround times and a forecasted saving in administrative expenses of $1500 per attorney per year, through use of BigHand Digital Dictation software. When you add the increased mobility for attorneys, and overall popularity with employees, the BigHand project is certainly one of the most successful IT projects of the last 12 months.


Achieving ‘Voice Productivity’ at Whyte Hirschboeck Dudek S.C.
Although Whyte Hirschboeck Dudek S.C. (“WHD”) is based in the Midwest (offices in Milwaukee, Madison, and Manitowoc, WI), the firm’s clients and their business interests extend around the world, challenging the firm to continually create higher standards for client delivery, as a function of increasing staff efficiency, firm collaboration, and enhanced mobility. The firm’s IT group is a 14-member centralized team that is charged with the responsibility of pursuing value-added technology solutions for the staff and its clients. With this overriding mission in mind they began their pursuit of selecting and rolling out a new dictation technology to their staff.

BigHand3 eases frustrations caused by standalone system failures
Top 250 firm Brachers identified the process of dictation and transcription as a significant area in which they could streamline productivity, thereby improving the efficiency of all staff across the firm. They were using a first generation digital dictation system, known as a ‘standalone’ system, which was starting to impact the efficiency of the practice and quality of work. Sharon Senior, IT Trainer and Project Manager at Brachers, explains the decision to replace the standalone system with the advanced digital dictation workflow system BigHand3.

BigHand Digital Dictation project pays off for AKD Prinsen Van Wijmen
In late 2005 AKD Prinsen Van Wijmen, one of the leading law firms in The Netherlands, found their old tape-based dictation system was proving increasingly ineffective and expensive. The tape machines were unreliable, their ‘moving parts’ often broke down during critical work and they were costly to maintain.

Property Technology That Pays Back £1m Over Ten Years
Mike Benton, Finance Director, at Churston Heard explores how the property firm was frustrated by lost or wiped tapes and aging analogue tape machines, then installed BigHand’s digital dictation workflow software across the organisation and made substantial cost savings.

Savings of £400,000 directly attributed to Digital Dictation
Chris Simmons, IT Director at Campbell Hooper, illustrates how their 26 partner commercial law firm based in London, realised huge savings of £400,000 over a 3 year period. Campbell Hooper have directly attributed the savings to the installation of BigHand Digital Dictation software.

Digital Dictation - Extracting Extra Efficiencies for clients
An Australian case study focusing on a BigHand Digital Dictation software installation at Ebsworth & Ebsworth. Work sharing between the Melbourne and Sydney offices, along with quicker document turnaround overall, are just two of the benefits experienced by the law firm.

Return On Investment and Key Technical Considerations
Steve Savage, IT Manager at Gosschalks Solicitors in Hull, gives an overview of his 100 user digital dictation project in March 2004. ROI and key technical issues are specifically identified.

Digital Dictation - How Did We Do Without It?
Charles Christian, award winning IT journalist and industry commentator, visits Wedlake Bell Solicitors in June 2003. He interviews management responsible for technology, human resources, finance and the firm as a whole to assess how digital dictation has effected these areas.

Digital all the way
Chris White, IT Director at Ashurst Morris Crisp, reports on how their 800 user roll out was achieved and lists some of the benefits they have experienced as a result. September 2002.

Dictating the future for law firms
Jan Durant, Head of IT at Lewis Silkin Solicitors, analyses the key issues for management consideration when implementing digital dictation in September 2002

Bentleys discover the digital difference
A report from Bentleys Stokes & Lowless solicitors in January 2002. Bentleys were the first firm in the UK to implement networked dictation workflow.