CONSULTANCY

"DIGITAL DICTATION IS 20% SOFTWARE; 80% WORKING PRACTICES AND NO ONE PUTS IT IN LIKE BIGHAND."
Nigel Blackwood, Head of IT, Wragge & Co

VOTED BEST LEGAL OFFICE TECHNOLOGY SUPPLIER 2003!

Our experience in implementing, establishing and supporting successful digital dictation projects is unmatched in the market. A successful project is not just about the technology, but about managing the impact on organisational working practices. BigHand benefit from having:

• Trained the most number of digital dictation users
• Worked with over 500 different IT departments
• Experience in large scale multi-site workflow configurations (national and international)
• The highest number of roll-outs in the worldwide legal sector

BigHand Consultancy offers you both business process management and technical services. We appreciate how to structure an implementation from an IT, HR, administration and facilities perspective. With all our clients we look to address user expectations, help set commercial objectives and maintain a hands-on role in the management of the entire project.

TYPES OF CONSULTANCY
- Planning and Objective Setting
- Digital Dictation Workflow Review
- Cost Saving Assessment
- Technical Consultancy 
- Systems Testing
- Technical Support and System Administrator Training
- Department Administrator Training
- Installation and Configuration of Server
- Installation and Configuration of User PCs
- Project Management/Site Visits
- Advanced Customised Report Writing
- Project Evaluation/Measurement