SOFTWARE OVERVIEW
BigHand Digital Dictation

WHAT IS BIGHAND DIGITAL DICTATION?
BigHand3 is the most powerful and flexible digital dictation workflow system available for organisations of all sizes, and enables users to dictate directly to your network via a microphone or remote device. BigHand3 can be deployed over a LAN, WAN, Citrix or Terminal Services networks (with backward compatibility).

The BigHand Mobility Suite offers remote and flexible working options via BigHand Mobile (BlackBerry Edition) or (Windows Mobile Edition), iPhone, email capable devices and PDAs, web or telephony.

BigHand’s propriety .bhf sound format is compressed and encrypted, ensuring fast file transfer to your recipient whilst maintaining high sound quality. Importantly, BigHand software is built to respond to the way you work, whether you are a small, medium or large organisation.


WHY IS BIGHAND SUITED TO YOUR USERS?
BigHand software is the only digital dictation product based on extensive market and product research from professionals and their supporting IT teams, which was undertaken in advance of designing the product. This initial research highlighted that four ‘User Qualities’ were regarded as being the key elements of the "ideal" digital dictation system:
• Ease of use
• Stability & Security
• Scalability
• Flexibility
BigHand adopted these 4 user qualities as the cornerstones of the BigHand3 end user experience. For more detail on these specific user qualities, click here.


HOW IS IT BETTER TECHNICALLY THAN COMPETING SOLUTIONS?
BigHand software architecture is constantly evolving in line with software and hardware technological advances. With a unique, service orientated architecture (SOA) and technical firsts across multiple areas of functionality, BigHand technology wins 8 out of 10 RFIs in which it is entered. Benchmark application testing found it to be the most powerful and flexible digital dictation system currently available, more feature rich and more secure than any other product. BigHand3 offers 4 specific Technical USPs:
• On-Demand Information
• Any Remote Access
• Pure Thin Client
• Complete Integration
Clients have reported these four technical areas put us ahead of our competitors and give peace of mind to IT staff. For more detail behind these technical USPs, click here.


WHERE IS BIGHAND POSITIONED IN THE MARKET?
Based out of Chicago, London, Sydney and Toronto, BigHand is the leading digital dictation vendor in the global professional services sector, maintaining the five largest sites at international law firms and has more legal installations in total than all other suppliers combined. BigHand3 was awarded “Best of Breed System of the Year” at the Legal Technology Awards 2008 and nominated ‘Most Customer Focused’ for 2009. BigHand Mobile (BlackBerry Edition) recently won ‘Mobile Product of the Year’ at the CNet Business Technology Awards 2008, and is the only BlackBerry dictation application to have been awarded Vodafone Certified application status. Additionally, BigHand was listed as a Sunday Times Tech Track and Deloitte Fast 50 company in 2004, 2005 and 2006. For an overview of our market share, please click here.