''The system is so user friendly. We moved from our old system to BigHand without any difficulty. The whole experience from sale to implementation was a pleasant one.''
Ashton Law LLP
Network Manager
Glen Murray
USERS: 8 LOCATION: London
''We are delighted with the success of our recent BigHand project. Secretaries are now able to efficiently manage their workloads and the sharing of work between secretaries has increased. We have several key workers who regularly work away from the office. They are now able to submit dictations immediately to the office, rather than storing what is often 4 days worth of dictations and distributing on return to the office. Both fee earners and secretaries find the system very easy to use.''
Burstalls
Legal Accounts Manager
Diane Cunningham
USERS:23
LOCATION: Hull
''When we looked at installing digital dictation we did not go for the cheapest, we went for the best. BigHand have an exceptional product and it is backed by a great team. The project management was impressive from the start, even at the product demonstration stage it was an obvious advantage.
I do not hesitate to recommend BigHand as they have delivered and continue to deliver everything they promise.''
Burton & Dyson
IT Manager
Kirk Conroy
USERS: 26
LOCATION: Gainsborough
''I couldn't be any happier with the way things have gone with the whole project. The time in planning was well spent and the training was first class. The secretaries love it and we have already seen an improvement in shared working! The fee earners too have taken to it like a duck to water and I have had very little cause to help since we went live. I am a very happy IT manager.''
Dewhurst Torevell
Director
Martyn Torevell
USERS: 12
LOCATION: Manchester
''The implementation of BigHand3 has been extremely positive. From a management perspective we can see that documents are being turned around more quickly than before and we have far more control over the process. Our support staff are also very enthusiastic about the new system and the ability to share work has helped balance workloads and improve productivity. This in turn has further improved our high standards of customer service, which we see as a clear return on our investment in BigHand3.''
Edward Pilling & Co
Managing Director
Edward Pilling
USERS: 10
LOCATION: Oxford
''I wish I had invested in BigHand years ago. It is a revelation in the practice of dictation and retrieval. Send it wherever you like for typing and keep track of it at the same time. No more searching through a tape for an urgent letter!''
Mintons Solicitors
Proprietor
Simon Minton
USERS: 8 LOCATION: Leeds
''We are an expanding firm. This improved technology enables more effective and efficient use of time by fee earners and secretarial staff. It allows work to be dictated as well as typed outside our offices and outside normal working hours which will enable us to manage our workload more efficiently. It also avoids problems that you have with the traditional tape dictation systems. No more lost, difficult to hear or erased tapes!''
Over Taylor Biggs
IT Manager
Susan Biggs
USERS: 12
LOCATION: Exeter
''Our secretaries took to the new BigHand system like a duck to water and very quickly dispensed with their old equipment - certainly the workflow has improved.''
Powell & Co
Practice Manager
Ray Kingsley
USERS: 22
LOCATION: London
''BigHand understood what we wanted from a DDS and they made it easy for us to achieve this. They were professional and efficient from the early planning and ordering stages, through to implementation. It's nice to have something that works and was with us on the date their people said it would be.''
Thomas Davidson
Partner
Luke Holland
USERS: 25
LOCATION: London
''BigHand3 has streamlined our workflow brilliantly. Dictations are sent quickly and efficiently through to our off-site virtual PA, enabling large dictations to be transcribed before the day is over. This allows our secretaries to focus on other areas of work, increasing their overall productivity, and therefore that of our property firm.''
Viberts
Managing Partner
Rose Colley
USERS: 29
LOCATION: Jersey
''At recent Managing Partner conferences all everyone talks about is digital dictation workflow, and this led to our initial interest. Success as a law firm can lead to office space limitations and burgeoning secretary to fee-earner ratios, and we saw instantly how digital dictation could help to confront these issues.''
