Media Centre

"Nabarro Nathanson is to implement BigHand's TotalSpeech software firm wide. The system will go to over 650 users in the London, Sheffield and Reading offices before Christmas this year. The initiative will become one of the largest digital dictation workflow projects in Europe.

The pilot that took place in June 2002 was an overwhelming success. It led immediately to greater secretarial efficiency, a marked increase in work sharing, and a tangible improvement in the turnaround time of documents in the departments involved. In this way the business case for TotalSpeech proved extremely strong.

We aim to continue to use TotalSpeech to engineer the flow of work across the firm and impact the process side of document production, thus maximizing the productivity potential of each fee-earner and secretary.

TotalSpeech itself has shown itself to be one of the most stable legal technologies our team has worked with to date. The scalability and flexibility of the system comes through its three-tier architecture and innovative design.

We are committed to introducing cultural change, with a comprehensive development programme and utilising the latest technology. Our objective is to provide a flexible dynamic working environment for the benefit of both our clients and our fee earners and secretaries. BigHand 's experience has assisted us in achieving this, they have undoubtedly delivered so far and we look forward to continued success during the rollout."

Nick Taylor-Delahoy, Chief Information Officer, Nabarro Nathanson