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City law firm Lewis Silkin is rolling out TotalSpeech digital dictation software to 170 users, to be completed before the end of June, making it one of the largest digital dictation sites in the country. Firms such as Lewis Silkin are now discovering that the benefits of workflow digital dictation systems are not just the preserve of the large multi-national law firms. In addition to the core benefits associated with TotalSpeech, such as work prioritisation and quicker turnaround of documents, Lewis Silkin will aim to also take advantage of the flexible remote working features.

Through TotalSpeech solicitors at Lewis Silkin have the ability to instantly send in dictations whilst at home, at external meetings, or abroad. Secretaries can easily share work across all departments, across geographical locations, and dictations can be reassigned at the touch of a button should a particular secretary be off sick or on holiday. All these factors ensure client needs are met around the clock and as efficiently as possible. Lewis Silkin expects all the benefits of TotalSpeech, which has been developed exclusively in the UK legal sector over 2 years, to be passed directly onto the firms' clients as part of a highly effective and flexible document production process. In recent months a host of top City law firms have implemented the TotalSpeech workflow system, and Lewis Silkin joins a growing band of medium sized firms who have discovered that BigHand's digital dictation system holds many potential benefits for their staff as well.

Lewis Silkin Head of IT, Jan Durant, commented:

"TotalSpeech is now acknowledged as the premium digital dictation product in this market largely because it has been designed and developed specifically for firms in the UK legal sector. Law firms here have particular requirements, a dictation-heavy environment and meticulous users, which means the importance of a totally legal based and flexible solution cannot be underestimated."

"We looked extensively at the legal digital dictation market and believe there is no product that is really on a par with TotalSpeech - whatever the size of your firm or whether it is on an ease-of-use, functionality or reliability basis. BigHand's track record of successful projects and rollouts in the UK legal sector also speaks for itself."

According to Lewis Silkin it was the proven reliability of the TotalSpeech software that was one of the most important factors in final product selection. Moving all a firm's dictation onto its network requires absolute confidence that the software is both stable and scaleable, and as such TotalSpeech's cutting edge workflow and compression technology has been tested more extensively than any other digital dictation product on the market. TotalSpeech is also installed at the largest digital dictation site in the country, with 850 users in one office.

Jan Durant concludes,"Our experience, so far, is of a product that can be absolutely depended upon. TotalSpeech has done everything we've asked of it to-date and has never let us down - that is paramount for a system that distributes complex sound files, and is relied upon by every fee-earner and secretary in the firm. The easy-to-use remote function is an added bonus and gives them that extra flexibility going forward. For these reasons we are comfortable rolling the software out firm wide, and look forward to the positive impact that will have on our service to clients."