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London, UK – 24 October, 2006 – Since installing BigHand Digital Dictation software, leading Legal 500 law firm George Davies has dramatically improved its ratios having recruited 12 fee earners whilst only taking on one additional secretary. Since the firm-wide roll out of the software a year ago ratios have improved from just over 1 fee earner to 1 secretary to nearly 4:1.

Not only has George Davies strengthened its fee earning capacity whilst minimising costly administrative overheads, it has increased the amount of work being produced and is turning it around more quickly than when the firm relied on old tape systems. The BigHand process of dictation and transcription has also brought the entire client billing cycle forward, thereby improving cash flow within the firm.

The system has actually proved most popular with George Davies secretaries as they can see exactly what dictations have been submitted, and by what day and time they need to be transcribed. Efficiency has improved to such an extent that secretaries are now asking for more work. Fee earners have also greatly benefited from the installation, as they can see exactly where their dictations are; which secretary is transcribing, and are getting work out faster as a result.

Helen Lusby, George Davies Managing Partner, comments:

‘‘Purchasing BigHand Digital Dictation has resulted in the quickest and most effective contribution to our bottom line of any software system we have installed and a significant and measurable change for the better in our working practices.’’

http://www.bighand.com

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For more information, please contact: Jo Beckwith, Marketing Communications Executive, +44 20 7940 5946