Belgium law firm Claeys & Engels has become one of the first European law firms to implement BigHand's TotalSpeech digital dictation workflow software. TotalSpeech is currently being provided to over 100 lawyers and staff across Claeys & Engels Brussels, Antwerp, Kortrijk, Liège and Gent offices.
Claeys & Engels Managing Partner, Thierry Claeys, commented:
"TotalSpeech facilitates a mobility and flexibility often required when providing cross-border European legal services. Most of Claeys & Engels lawyers work in three or four languages, from different locations and require instant multi-lingual administrative support. TotalSpeech will allow us to exploit our resources more effectively."
TotalSpeech will allow Claeys & Engels to move dictations quickly and efficiently around its network of offices. A lawyer who is on the move, working from a different Claeys & Engels office, or on business in another country will be able to instantly utilise appropriate secretarial support. Lawyers will be able to send dictation to tri-lingual secretaries (those speaking English, French & Flemish) for transcription whatever their location. In turn this will enable Claeys & Engels to process documents more quickly and enhance its service to clients.
Philippe Bauters, Claeys & Engels ICT Manager, commented:
"As a European law firm Claeys & Engels aims to provide its clients with top quality international service. This means equipping our lawyers with the necessary tools to operate effectively whatever their location, using the most suitable and available secretarial support. As a 'best of breed' digital dictation workflow system TotalSpeech fulfils our requirements."
TotalSpeech also offers many benefits for Claeys & Engels secretaries, who receive dictations immediately after they are recorded, in smaller segments of work, and can see the priority of documents on screen. TotalSpeech's improved sound quality can also lead to better typing accuracy and typing speed.
Claeys & Engels
Claeys & Engels is a specialist law firm offering a full range of legal services in all areas concerning human resources and personnel policy. Each subject is dealt with by a specialist team of lawyers experienced both in providing advice and in litigation. In addition, our lawyers can draft and implement with you, internal policies and codes of conduct that dovetail with your human resources policy. Our firm is the first specialist office offering a full service to both national and international clients on all aspects of human capital. In view of the growing internationalisation of the economy, Claeys & Engels is actively participating in a specialist international network.
Contacts: Philippe Bauters, ICT Manager |
