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BigHand is the largest digital dictation workflow developer in Europe and as a result of continued expansion and re-investment we are now offering the following exciting career opportunities:

Software Engineers – 3 or 4 years C++

BigHand is now looking for further Software Engineers who can:
•  Develop high quality software on the Windows platform showing excellent problem solving and coding skills.
•  Investigate and fix software bugs across a broad range and complexity of code.
•  Move between bug fixing and new development teams.
•  Become a valuable technical expert on digital dictation and workflow systems.

The Candidate

BigHand is looking for able and motivated software engineers with the following:

•  A degree level education (preferably computer science) at a good university
•  A good track record as a software developer
•  3 to 5 years of c++ commercial development experience
•  Good working knowledge of MFC, ATL and STL
•  Good understanding of windows development and user interface design
•  Good working knowledge of SQL including MS SQL server or Oracle
•  Knowledge of .Net development experience for Pocket PC or Windows CE platforms would be beneficial
•  Excellent problem solving skills

Technical Author

The technical author is responsible for developing and assisting others with a wide range of internal and external documentation requirements in both hardcopy and online formats. Typically technical author tasks include:

•  Developing, maintaining and generating multiple online help files
•  Developing and maintaining hardcopy user and technical manuals for training, handover and ongoing support/reference, user quick reference guides, PowerPoint training presentations
•  Developing and managing tender responses and technical marketing documents/presentations, when applicable
•  Incorporating corporate branding guidelines when developing online and hardcopy publications
•  Developing document templates
•  Providing documentation consultancy and mentoring to internal staff, ensuring the correct templates and styles are used

The Candidate

•  Experienced in documenting software in relation to:
   o step-by-step instructions for end users and administrators
   o desktop support for windows based applications 
   o network support issues, system architecture and integration with other applications/systems
•  Proven ability to write clear and concise documents targeted to a desired audience
•  Ability to take ownership of documentation projects, including managing subject matter experts, ensuring a reviews are undertaken and that documents are published according to agreed deadlines.
•  Experience with working on multiple projects and being flexible to the documentation requirements of a dynamic business environment
•  Experienced using information mapping and instructional design principles
•  Experience developing online help in WebHelp format using Robohelp.
•  Ability to use MS Word to a high level, including developing templates and styles
•  Experience developing presentations in MS PowerPoint
•  Experience with Adobe Acrobat and Distiller to produce professional PDF documentation
•  Experience using Visio to develop network diagrams and processes.

Training Consultant

The vacant training position is suitable for someone who enjoys meeting people and teaching.  It involves frequent travel within England and Wales and is a role typically offered to a relatively recent graduate wishing to get a good introduction to Bighand before moving into a specialist area such as implementation consultancy.  A good basis IT competence is required but not to particularly specialised degree; an open and friendly personality is more important as is the enjoyment of a teaching role. 

Office Administrator

The newly created position of office administrator is a combination of general office duties such as telephone answering, guest greeting, post distribution and preparation, hardware order fulfilment and despatch, stock control and ordering and so on.  It is a largely clerical role but it offers good links with the project management team and the opportunity to naturally progress into support of that team and ultimately into project management. 

Junior Sales Executive

Based in the Vauxhall office (2 stops from Waterloo) successful applicant will already be an exceptionally successful telesales or telemarketing representative, with a proven track record in a professional services (legal, property, accounting) arena and a good understanding or IT.

The role will involve:

•  Listening carefully to client needs, advising as to the best dictation solution and options and then booking and confirming meetings and accurately recording of resultant notes and briefing salesman.
•  Tender preparation
•  Pre demo preparation
•  Post demo meeting notes production
•  Post sale hand over notes to projects
•  Minutes of sales meetings
•  Administration assistance to the sale team in terms of quotes/proposals
•  Maintaining sales persons controls and forecasts
•  Assistance to national sales manager

For more general information on our benefits package, and to read testimonials from our staff, please click here.

Please email human.resources@bighand.com if you are interested.